Selling fishing rods, single or in combos, reels, artificial monofilament or braided nylon the best brands at prices unavailable.

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Shipment
For each product Pescaplanet the shipment takes place in 24/48 working hours after receiving payment
We have a very efficient logistic system, considering the many brands we handle our logistics hubs are located in various European countries with a 900 square meter warehouse in the province of Rome from which part of the 90\% of your shipments.
The remaining 10\% of products have a not immediate shipment date, it is mainly very bulky products for which multiple shipping costs significantly would affect the final cost of the object, so the shipment of these items is done directly by our European logistics directly to the end customer

Delivery
Orders are shipped in Italy attravero GLS express delivery company, delivery within 24/48 hours, since evasion of products from the warehouse.
The expedition, in Sicily and Sardinia, and the smaller islands has a cost of 8.00 € and becomes free at a cost of € 79. Since you will receive our email that your shipment has left the warehouse the GLS night sends the customer an email with a link to track the shipment at every stage.
The cash payment is an additional charge of € 5.00, requested by the carrier for the administrative management of the payment itself.

Customers and service Assortment
Our current logistics system, we are probably the EU fishing ecommerce faster deliveries.
We can offer a vast assortment of international brands, like few other e-commerce in this sector. Also we guarantee at any time direct communication with our customer service to quickly resolve all your questions.

Communications relating to orders
It may happen that at the time of the shipment of an order, some products arrive damaged from one provider to our logistics hub or suffer a delay in the arrival at our main logistics.
Or it may happen that the products indicated as available at the time of the order, for some logistical question do not have at the time of shipment.
Finally, it sometimes happens that some orders accumulate a few days later than the expected date of dispatch but of this you will be promptly notified by our call center.
In each of the three cases, our Customer Service will contact you immediately to notify and resolve the issue very quickly.
We entered on the site of an advanced serivizio Chat to enable you to have direct contact with our assistance if during the order will arise any doubt our kids are there for advice or assistance on purchases

Customer Satisfaction
For us, customer satisfaction is the success of our work that we have been since 2005. We strongly believe in human relationships and choose scrupulously personnel to customer service so that it can help our customers to solve any issue quickly .
With us you can feel comfortable. Either before an order, and after, you'll find the humble and kind people, always happy to answer any question.
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